How we work
In a world where businesses and consumers are increasingly connected, our software offers the latest in flexible solutions to ensure real-time, efficient communications at every stage.
At a Glance
Our software allows businesses and their customers to stay informed. Our cutting edge tools ensure that all parts of your business are managed effectively and communicate with ease.
Service Visits Booked
One Complete Service and Connected System. Manage your entire service operation from one core application
Self Service Zone – Access for clients and customers
In today's connected world your customers are expecting to be empowered and informed more than they've ever been.
Even on the most basic levels, a self service solution is a modern day expectation. We can create portals for your customers to simply view status, or they could have the ability to book calls directly into Complete Service. Connecting with customers delivers success!
Work Zone – Keep field-based colleagues connected
We provide proactive solutions for fast paced technology changes, our Mobility Connect product is Android, iOS and Windows compatible.
It is cutting edge and enables field resources to handle all requirements of field work, improving first time fix, turn around time, service costs and customer satisfaction. Vehicle Stock, field based invoicing, signature capture, telemetry, bespoke reports, surveys, fault codes, industry compliance...
Admin Zone – Keep your whole business organised
From initial work order request through to completion, users can book and then access current status and view the most updated representation of current workloads and job schedules.
Our software keeps everything up to date and easily accessible, from initial work order all the way to completion. Users can book work, access current status, and even view workloads and schedules.
Business Zone – Stay connected remotely
Whether you manage your own resources or send work orders to a third party network, or maybe a combination of both?
We can connect you! Products such as Engineer Connect enable resources to manage their own work orders and more importantly update statuses, combined with our Mobility products for a range of smart devices its goodbye mountains of paperwork…
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